Delivery Procedure

Out of stock items will be communicated at the time of order being placed as well as pending delivery date.

50% deposit is required upfront if out of stock items are ordered in advance.

Turnaround time on arrival of stock will be communicated at the time of order being placed, which will be a guideline only.

Free delivery is offered on orders of R 1 500.00 or more on products, accessories, tools & equipment (EXCL. Furniture) within 40 km of the nearest showroom (EXCL. Outlying areas).
Alternatively, delivery cost will be calculated at time of order being placed.

Accepted Payment Methods

• Credit / Debit Card
• Cash
• EFT
• Regrettably, CHEQUES aren’t accepted.
• Full payment required upfront.

Clients are welcome to arrange their own collection & transport at their own risk.

Our drivers can assemble at the time of delivery only if arranged when order is placed.

Order Collections

Furniture orders are not available for same-day collection. Once your order is paid, please allow 24–48 hours (working days) for us to check the stock and to assemble and prepare your furniture.

We will let you know as soon as your order is ready to collect from the showroom you chose. Collections are during opening hours: Monday to Thursday 8:30–16:30 and Friday 8:30–16:00, closed on weekends and public holidays.

Upon Receipt of Any Orders, Please Make Sure:

1. The number of boxes delivered corresponds with the quantity indicated on the waybill.
2. There are no obvious damages to the packaging.
3. Any shortages or damages must be noted on the waybill AND communicated to us within 24 hours of receiving the parcel together with supporting photos of the boxes.